Improve financials and streamline human resources management.
Manage financial processes, drill down into summary information, and track non-financial statistical data with ease. Shorten the budget cycle and generate accurate financial forecasts by using powerful budgeting and forecasting tools. Track and analyze vendor information, efficiently process payables, and make the most of vendor discounts while maximizing cash flow. You can also simplify human resources tasks with tools that are designed to give you greater control and security in managing sensitive payroll information and reducing administrative costs. Attract and retain talented employees by tracking applicant and employee data.

Implement collaborative healthcare.
The Microsoft Collaborative Health initiative is helping healthcare organizations address industry challenges by using new technology as a powerful catalyst both to reduce costs and inefficiencies and improve the quality and affordability of healthcare. Built on familiar technology, collaborative health solutions are replacing manual, paper-based transactions with automated processes that streamline information entry and help provide you with seamless access to information from any location.

Manage materials and comply with regulations.
Manage an entire supply chain with distributed requisitions management and approval, control over purchasing and vendor management, and comprehensive inventory tracking and control. Ensure that supplies are on hand by using tools for expiration dates, serial and lot management, and multi-bin and multi-location items. Address regulatory compliance initiatives with a framework for storing, categorizing, and searching compliance documents, tracking document modifications, and ensuring that managers have the necessary data and materials to maintain compliance. Together with solutions from industry partners, Microsoft Dynamics addresses a broad range of regulatory requirements and helps provide the tools for implementing intelligent Health Level Seven (HL7) messaging for international standards.

Integrate communication and collaboration.
Synchronize communication between engineering, manufacturing, and subcontractors. For example, if engineering makes design changes, operations can know the details immediately. To ensure the increased agility in engineering is supported by your subcontractors, your communication solution needs to integrate with your enterprise resource planning (ERP) system. Product data management and integration between computer-aided design (CAD) and Microsoft Dynamics solutions have helped customers improve product design. Engineers can get an overview of reported errors in drawings, and manufacturing can confirm the latest design is being produced. Business portals let you share information within your systems through the Web to the right people at the right time to keep your business moving forward and your customers happy.

Deliver outstanding customer service.
Landing a contract or making the sale isn't enough. You need to provide outstanding after-sales service to ensure customer loyalty. With Microsoft Dynamics solutions, you can track a project from design through "as-built" configuration. The bottom line: Your service personnel will be able to deliver the right parts—a critical first step towards effective preventive maintenance. Microsoft Dynamics solutions gives you access to deep customer knowledge based on past experiences, helping you identify and meet or exceed your service-level agreements (SLAs) and contract requirements.

Provide accurate estimating and quoting.
You can efficiently align customer requirements with your capabilities by maintaining a standardized product line and using your previous experience with a customer to suggest the most effective equipment. Microsoft Dynamics solutions can help you plan for standard components, thereby reducing lead time. In many cases the subsequent discovery of omissions or mistakes poses the biggest challenge; Microsoft Dynamics solutions can help you record customer requirements accurately and reuse the information in future quotes.

Keep the customer front and center.
Microsoft Dynamics solutions can help you manage and track all customer-facing activities from the initial point of contact. A guided sales process provides automated routing, notifications, approvals, and escalations. A flexible IT infrastructure facilitates customer interactions with electronic document capabilities and protects deliverables with version control for approval workflows, document-profiling, and publishing. Web-based access and robust security features promote safe interactions while protecting business-critical data.

Smoothly manage projects.
Project management and Microsoft Dynamics solutions help you deliver detailed, multidimensional project information for more complete initial project estimates and future quotes. Improve visibility for key decision-makers by configuring workflow-driven approval processes, critical path schedules, and exception-driven alerts. Use IT resources for accurate critical path-scheduling and effective allocation of internal resources.

Operate more efficiently.
From Web-based time and expense entry systems to automated billing and customized invoicing, business tools can help make operations healthy and profitable. By monitoring daily and monthly metrics, you can make incremental, company-wide improvements such as boosting productivity, rewarding employees through automatic incentive systems, and modifying salary structures to reflect the current market. Automated payment systems protect cash flow, track outstanding liabilities, and make payments contingent on deliverables.

Enhance business operations.
For small and mid-sized distributors, information technology (IT) is the most effective way to add greater value while supporting more cost-effective operations. Automating business processes at each touch point—from order capture to inventory replenishment—helps streamline diverse tasks and simplify business intelligence-gathering. With an integrated distribution process, your company can better manage information and materials while controlling costs and performance.

Improve supply-chain processes.
Efficient supply-chain management is essential for meeting customer demands. With an integrated IT infrastructure and a Web-based approach for cross-business communication, your company can operate effectively in an increasingly complex global supply chain. Portals offer greater visibility into product availability and delivery data, while Web-based storefronts simplify selling, improve accuracy, and increase delivery speed.

Streamline inventory management.
Flexible inventory applications help streamline purchasing, order-processing, and inventory management. These tightly integrated solutions can include the use of bar codes and scanners to maintain accurate, real-time inventory data, thereby further reducing errors. A powerful IT environment helps warehouse management employees optimize layout, picking methods, and movement to secure an efficient product flow throughout the warehouse. You company can then rely on order management software to ensure accurate and on-time order fulfillment. You can also keep up with industry standards, such as advance ship notification (ASN)—with container and item level information sent electronically—incorporated with UCC128 compliance labeling.